3 Habits of a Healthy Team Culture: Implementing the CAST Framework

Are individuals at your clinic so toxic that patient care is suffering? Come learn what contributes to a healthy team culture and how to influence positive change within your teams using the CAST Framework. From personal examples to mindset shifts, with a little bit of music mixed in, you will walk away from this session feeling inspired. You will have the tools you need to transform your work environment into a place that continues working toward improving patient care, teamwork, mental wellness, and enhanced relationships with pet owners.

• How to communicate effectively with clients and team members.
• How to support your team to boost mental wellness and efficiency.
• Different ways to implement training to improve patient care, retention of team members, and pet owner trust.