Getting Your Team on Board with Change: Hospital Protocols
Hospital protocols are important to a well-run veterinary hospital, but where do you start? This lecture covers the differences between policy and protocol, how to determine which protocols your team needs, and how to write protocols. The talk ends with a discussion on change management and how to communicate protocol change with the team to create buy-in and compliance.
- Determine and prioritize protocol creation
- How to communicate change with a team
- How to get the team involved with change