Attendee FAQs

You can edit your registration details at any time by calling us at (646) 437-9080 or emailing vetshow@closerstillmedia.com. If you choose to email us, please make sure to include your full name and registration code in the body of the email.

Alternatively, you can also make amends to your pass onsite. 

Back to top

Yes, we do have labs available at Wild West Vet. You can view all lab opportunities here. Please contact us at +1 (646) 437-9080 or send an email to vetshow@closerstillmedia.com to register for labs or for further assistance.

Have your QR code ready so you can collect your pass onsite at the event.

Per our Terms & Conditions, your Event ticket fee is non-refundable (this includes Online Events) and should you decide that you can no longer attend the Event, we will not reimburse you for any expenses, losses or costs that you have incurred in relation to the Event. Click here to read our Terms and Conditions.

If you are not able to attend once you've registered, your pass is transferable to another member of your practice at any time. Please contact us at (646) 437-9080 or email us at vetshow@closerstillmedia.com to transfer your pass.

Yes! For more information on group discounts please contact us at (646) 437-9080 or emailing us at vetshow@closerstillmedia.com.

You will require a visa to enter the United States if you are not a citizen or eligible national of a Visa Waiver Program country. While registering, indicate in the designated section that you require a visa letter and this will be emailed to you upon completion of your registration. 

Please contact us at +1 (646) 437-9080 or send an email to vetshow@closerstillmedia.com for further assistance.

We will do our best to accommodate your needs, please email us at vetshow@closerstillmedia.com or call us at (646) 437-9080 for any assistance you might need during the conference.

You can view the floorplan for Wild West Vet 2024 here.

Service Animals (as defined by the ADA) are always welcomed. Policy and restrictions regarding animals may vary depending on the venue. Should you need to bring your furry friend, please complete the form linked here by October 1, 2024. If you need further assistance, please contact us at vetshow@closerstillmedia.com.

All our attendee badges are encoded with your name, address, phone, organization, and email address (if applicable). Exhibitors obtain this information only if they scan your badge in the exhibition. If you do not wish to share your information, please do not have your badge scanned.

As a registered attendee you will receive access to session notes available online through VIN prior to the conference. Details will be sent via email.

For more information please visit our Certificates and Proceedings section. 

We will send an email with the details regarding proceedings to all registered attendees once they become available. You will also be able to view and print them at the VIN booth in the exhibit hall, where high-speed internet access is provided. For more information please visit our Certificates and Proceedings section. 

Proceedings will be available closer to the event's date. Once they become available, we will notify you via email. If you have received a notification but cannot access the proceedings, please contact the VIN team for assistance at proceedings@VIN.com.

You will be able to print proceedings at the VIN booth in the exhibit hall from October 16-18. Please be aware that only a few print-outs are allowed per attendee. Alternatively, you can utilize the business center at Peppermill Resort Hotel which is open 24 hours for all hotel guests and located opposite the Wild West Vet Exhibit Hall. 

You can earn up to 36 CE Credits over the course of Wild West Vet. Your total CE Credits for the event will be automatically calculated based on the number of sessions your badge was scanned at. For this reason, it's important that you make sure that your badge is scanned before every session you attend. If you attend two sessions in a row in the same theater, you must exit to get your badge scanned and then re-enter. 

Back to top

Yes! The American Association of Veterinary State Boards RACE committee has approved CloserStill Vet US LLC to conduct continuing education programs. Our business courses qualify for CVPM credits, as authorized by the VHMA. 

CE hours for the previous day will be emailed to you in the morning. If you notice any discrepancies in your CE tracking please email us at vetshow@closerstillmedia.com with the details. 

Veterinary professionals from Texas and California must track their sessions and bring the completed tracking sheet to the Attendee Services & CE Certificate Collection to be signed and collect their certificate before leaving. 

There will be a tracking sheet included in your Show Guide, or you can utilize our US Vet Shows app to save the sessions you attend. 

Yes! You will receive details with how to login within 48 hours of registering. If you have any questions, please email vetshows@closerstillmedia.com

Yes, we have discounted hotel rates available for all Wild West Vet attendees. You can book your stay here. 

Please collect your attendee bag at the Bag Collection area; this includes your Show Guide, Passport Program, notepad, pens and other information from our sponsors and partners.

Lunch and beverage service are included as part of your registration. 

Coffee and water stations are available throughout each day in the exhibit hall.

A mother's room will be available to facilitate the needs of nursing mothers, a refrigerator is provided. 

Smoking, including e-cigarettes, is not permitted in the Wild West Vet Exhibit Hall or any of our theaters. Smoking at the Peppermill Resort Hotel is permitted only in the designated Smoking Areas. 

If you have lost an item, please come to the Show Management Office and we will assist you.